🔹 General
1. What is Joburg.biz Marketplace?
Joburg.biz is an online marketplace powered by Johannesburg Business Marketplace (Pty) Ltd, where individuals and businesses can advertise, sell, and discover local products and services across Johannesburg and beyond.
2. Is it free to join Joburg.biz?
Yes, signing up and browsing listings is free. However, to post multiple listings or access premium features, you can choose one of our membership plans.
3. Who can use Joburg.biz?
Anyone over the age of 18 can register as a buyer or seller. Whether you’re a small business, freelancer, service provider, or shopper — Joburg.biz is built for you.
🔹 For Sellers
4. How do I list a product or service?
Simply sign up, go to your dashboard, and click “Add Listing.” Fill in your details, upload images, and publish.
5. What can I sell on Joburg.biz?
You can sell a wide range of offerings including:
- Services (plumbing, beauty, catering)
- Products (retail, secondhand, handmade)
- Real estate, rentals, and more
Listings must comply with our content and legal policies.
6. Are there any fees for sellers?
Basic listings are free. Premium listings or featured placements may require a paid membership or promotional fee. See our Pricing Page for options.
7. How do I get more visibility for my listings?
Upgrade to a featured listing, share your profile on social media, and regularly update your offers for the best visibility.
🔹 For Buyers
8. How do I contact a seller?
Each listing has a contact form or direct contact info. You can message sellers directly through the site or using their preferred contact method.
9. Is Joburg.biz responsible for delivery or payment?
No. Joburg.biz is a marketplace only. We connect buyers and sellers, but all transactions, payments, and deliveries are arranged directly between both parties.
10. How can I report a suspicious listing or user?
Please click “Report” on the listing or contact us at support@joburg.biz. We take reports seriously and will investigate.
🔹 Account & Technical
11. I forgot my password. How do I reset it?
Go to the Login Page, click “Forgot Password,” and follow the steps to reset your password.
12. How do I edit or delete my listing?
Login to your dashboard, go to “My Listings,” select the one you want to change, and click edit or delete.
13. How do I cancel my membership?
If you’re on a paid plan, go to your dashboard > Account > Membership and click cancel or contact support for help.
🔹 Support & Contact
14. How do I get support?
For questions or help, contact our support team at support@joburg.biz or use our Contact Form.