Effective Date: 19/06/2025
Last Updated: 19/06/2025

Johannesburg Business Marketplace (Pty) Ltd, trading as Joburg.biz Marketplace, (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://joburg.biz and use our services.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register an account, list a product or service, make a purchase, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Physical/Business Address
  • Account Login Credentials
  • Payment Information (processed securely via third-party providers)

b) Usage Data

We may collect information on how the website is accessed and used, including:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit
  • Referring URL

c) Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Enable listing, selling, and advertising on the marketplace
  • Process payments and transactions
  • Send administrative messages, offers, and updates
  • Improve the performance and content of our platform
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers who help us operate the platform (e.g., hosting, analytics, payment processors)
  • Legal authorities when required by law or to protect our rights
  • Buyers or sellers (where necessary) to fulfill transactions

All third parties are required to handle your data in compliance with this policy and relevant data protection laws.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no online system is 100% secure. We encourage users to use strong passwords and protect their login details.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Delete or restrict processing of your data
  • Object to data processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@joburg.biz.

6. Retention of Data

We retain your personal information only as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Johannesburg Business Marketplace (Pty) Ltd
Email: support@joburg.biz
Website: https://joburg.biz